By creating an account or using bg gaming, you are automatically deemed to have accepted all of these Terms & Conditions. We strongly recommend reading them thoroughly before you get started — it's in your own best interest.
1
Introduction & Consent
These Terms & Conditions ("Terms") form a legally binding agreement between the bg gaming platform and its users. bg gaming is an online gaming platform operating under the bggaming.app domain, duly licensed under a Curacao eGaming licence.
By registering with or using any service of bg gaming, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you disagree with any part of them, please refrain from using bg gaming.
These Terms & Conditions may be updated from time to time. Any changes will be communicated via your registered email, and the updated date will be noted on the website.
2
Account Registration
To create an account on bg gaming, you must provide truthful, accurate, and complete information. Registering with false or misleading details is a direct violation of these Terms & Conditions and may result in account termination.
- Each person may register only one account — creating duplicate accounts is strictly prohibited.
- The name, phone number, and date of birth provided at registration must match your NID or passport exactly.
- Withdrawals may be restricted until KYC verification is complete.
- You are responsible for keeping your account password and login credentials secure.
After registration, bg gaming may request identity documents, bank statements, or other verification materials if required. Failure to provide these may result in temporary account suspension.
3
Eligibility & Age Requirement
Important: bg gaming is strictly for users aged 18 and above. Opening an account as a minor is strictly prohibited and may be subject to legal penalties.
To use bg gaming, you must meet the following requirements:
- Age: You must be at least 18 years of age.
- Location: Online gaming must be legally permitted in your country or region of residence.
- Mental Capacity: You must have the mental capacity to make informed and independent decisions.
- Unrestricted: You must not be subject to any self-exclusion order or external restriction.
Bg gaming may request a copy of your ID at any time for age verification. Failure to provide proof of age may result in permanent account closure and forfeiture of deposited funds.
4
Deposit & Payment Policy
Bg gaming accepts bKash, Nagad, Rocket, and other major mobile banking services in Bangladesh. The minimum deposit amount is BDT 500, and the maximum depends on your account tier and verification status.
- Deposits must be made from your own bank account or mobile banking account.
- Depositing via third parties is strictly prohibited. If detected, your entire balance may be forfeited.
- All deposits are usually credited instantly. If there is a delay, please contact support.
- Once a deposit is made, it cannot be reversed — funds can only be retrieved through a withdrawal.
Bg gaming does not charge any service fees on deposits. However, your bank or mobile banking provider may apply their own transaction fees.
5
Withdrawal Policy
To withdraw funds from bg gaming, your account must be fully verified and all active bonus wagering requirements must be met.
- Minimum Withdrawal: BDT 1,000
- Processing Time: Typically 5–15 minutes, faster for VIP members.
- Daily Limit: Bronze BDT 50,000 / Silver BDT 1,00,000 / Gold BDT 2,00,000 / Diamond Unlimited.
- Withdrawals must be made through the same method used for the deposit (to prevent money laundering).
- Unusual or suspicious withdrawal requests may be held for up to 72 hours for verification.
Bg gaming reserves the right to review any withdrawal for security or regulatory compliance purposes. This is done to protect you, not to work against you.
6
Bonus Terms & Conditions
Bg gaming offers a variety of bonuses — welcome bonuses, reload bonuses, cashback, and free bets. Each bonus comes with specific terms that must be read carefully before claiming.
- Wagering Requirement: Most bonuses require wagering 10–30x the bonus amount. Full details are outlined in each bonus's terms and conditions.
- Only one bonus can be active at a time.
- Withdrawing while a bonus is active will result in the bonus being cancelled.
- Any attempt to abuse or manipulate bonuses will result in cancellation of all bonuses and associated winnings.
- Bg gaming reserves the right to modify or cancel any bonus offer at any time without prior notice.
Any attempt to exploit multiple accounts to claim bonus benefits will result in the permanent closure of all associated accounts and forfeiture of all deposited funds.
7
Gaming Rules
All games on bg gaming use internationally certified Random Number Generator (RNG) technology. Every game outcome is entirely random and cannot be predetermined by anyone.
- If you have a complaint regarding a game outcome, please contact the support team — bg gaming investigates every complaint.
- If a technical error produces an abnormal result, the affected game will be voided and the bet refunded.
- If a game is interrupted due to a lost internet connection, the last recorded state of the game will be considered final.
- Certain games may have a maximum win cap — full details are available on each game's information page.
Bg gaming is fully transparent about RTP (Return to Player) rates. RTP information for every game is available in the game details section.
8
Prohibited Activities
Involvement in any of the activities listed below will result in immediate account closure and forfeiture of all balances.
- Money Laundering: Attempting to launder money obtained from illegal sources through bg gaming.
- Bots & Automation: Playing games using automated software or bots.
- Collaborative Cheating: Colluding with other players to gain an unfair advantage.
- Exploitation of Technical Vulnerabilities: Exploiting any bug or glitch to gain an unfair advantage.
- Multiple Accounts: Operating multiple accounts to exploit bonus or promotional offers.
- False Information: Concealing or misrepresenting your identity.
Bg gaming reserves the full right to notify relevant authorities when necessary. Prohibited activities are not just violations of bg gaming's rules — many are also criminal offences under applicable law.
9
Account Suspension & Closure
Bg gaming reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:
- Any breach of these Terms & Conditions.
- Suspicious financial activity or signs of fraud.
- Access from restricted countries or regions.
- Failure to cooperate with KYC verification.
You may close your account at any time. Any verified balance (excluding bonuses) will be returned to you. Account closure requests must be submitted to the support team.
10
Privacy & Data Protection
Bg gaming takes your personal data seriously. We only collect information that is strictly necessary for providing our services, verifying your identity, and meeting legal obligations.
- Your personal information is never sold to third parties.
- No information is shared beyond what is legally required.
- All data is protected with 256-bit SSL encryption.
For our full privacy policy, please visit our Privacy Policy View the page.
11
Limitation of Liability
Bg gaming strives to provide the highest quality service, but its liability is limited in the following areas:
- If the game is interrupted due to a lost internet connection.
- Due to unavoidable technical errors or server downtime.
- Delays or errors caused by third-party payment gateways.
- Due to issues with your own device or network connection.
Gaming always carries financial risk. bg gaming makes no guarantee of winnings. The decision to participate in gaming is entirely your own.
For any technical issues, the bg gaming support team will investigate and take appropriate action. If you notice anything suspicious, please contact support.
12
Changes & Contact
Bg gaming may update these Terms & Conditions at any time. You will be notified of significant changes via your registered email. Continued use of the platform after any changes constitutes your acceptance of the updated terms.
For any questions or concerns regarding the terms and conditions, please reach out to our support team. Live Chat responses are typically within 2 minutes.